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Using your eSIM
  1. Help center
  2. /Using your eSIM
  3. /My eSIM plan says "Special Activation Required" - What do I need to do?

My eSIM plan says "Special Activation Required" - What do I need to do?

Most Gohub eSIMs are ready to use as soon as you install them. But some plans - particularly those connected to local carriers - require additional steps before your eSIM can connect to the network. These plans are flagged with a "Special Activation Required" tag on the plan card.

Where to find the instructions

Every plan with Special Activation Required includes a full step-by-step guide in two places:

  • The Technical Details section on the plan page - before you purchase
  • The Note field in your order details - after you purchase

When to complete these steps

Read the instructions carefully before your trip. Some plans require activation steps to be completed before you fly - missing this can mean arriving at your destination without a working connection.

📌 If your plan requires carrier-specific setup, see Carrier & Region-Specific Guides

Related guides

  • What do I need before installing my eSIM?
  • Can I install my eSIM before my trip?
  • How do I install my eSIM on iPhone?
  • How do I install my eSIM on Android?
  • My eSIM plan requires KYC verification. What is that and how do I complete it?
  • I installed my eSIM. Do I need to do anything else before I travel?
  • What do I need to do when I arrive at my destination to start using my eSIM?
  • Why should I wait until I land before turning on Data Roaming?