Does GOMO Support eSIM? The Complete Traveler’s Guide (2025)

Does GOMO support eSIM? If you’re planning a trip to the Philippines and want hassle-free mobile data without the airport SIM card circus 🎪—the answer will make your life a whole lot easier: Yes, GOMO now officially supports eSIM in the Philippines.

This is big news for digital nomads, backpackers, and international travelers who rely on fast, flexible, and affordable internet wherever they go. Instead of juggling tiny SIM cards and worrying about expiry dates, GOMO’s eSIM lets you activate your data plan digitally, keep your no-expiry data, and manage everything through the GOMO PH app—no physical SIM needed, no local store visits required.

In this in-depth guide, we’ll walk you through:

• How GOMO eSIM works
• How to convert your existing SIM to eSIM
• Which devices are compatible
• Pros & cons vs other eSIM options
• And whether it’s the best choice for your travel needs in 2025

I. How to Get Your GOMO eSIM: Setup, Conversion, and New Activation

Now that we’ve answered the big question — does GOMO support eSIM? — let’s walk through exactly how to get started, whether you’re switching from a physical SIM or getting a brand new eSIM as a first-time GOMO user.

At GoHub, we know that travelers value simplicity and speed when it comes to connectivity. GOMO’s eSIM process delivers both, with activation fully managed through the GOMO PH app. Here’s how to make the switch effortlessly.

A. Step One: Is Your Device eSIM-Compatible?

Before you go any further, make sure your phone supports eSIM and is not carrier-locked. This step is essential — not all phones are eligible.

To check:

• Dial *#06# on your phone.
• Look for a 32-digit EID (Embedded Identity Document) number.
• If it appears, your device supports eSIM.
• If not, eSIM won’t work on that phone.

For iPhone users, eSIM is supported on iPhone XS, XR, XS Max, and all newer models.

If you’re using Android, most recent Samsung Galaxy (S20+ and up), Pixel (Pixel 4 and up), and Huawei models also support eSIM — but always double-check compatibility and network lock status before purchasing.

B. Already Have a GOMO SIM? Here’s How to Upgrade to eSIM

If you’re already a GOMO subscriber using a physical SIM, converting to eSIM is simple. Here’s how to do it:

1. Open the GOMO PH app.
2. Navigate to Account > SIM Management > SIM Replacement Request.
3. Choose “I want to upgrade my physical SIM to an eSIM”.
4. Review the terms and proceed.
5. Enter the OTP (One-Time Password) sent to your GOMO number.
6. Choose your setup method:
   • QR Code: Best for flexibility and troubleshooting.
   • Direct device activation: Quicker but riskier if you only have one phone.
7. Pay PHP 199 using GCash, GrabPay, Maya, or a credit/debit card.
8. After setup, your physical SIM will be automatically deactivated.

This process takes just a few minutes and doesn’t require visiting any physical store — perfect for digital nomads and short-term visitors who need quick, remote activation.

C. New to GOMO? How to Purchase a GOMO eSIM from Scratch

If you don’t have a GOMO SIM yet, don’t worry — you can still get started with a fresh eSIM.

Here’s how:

1. Download the GOMO PH app from the App Store or Google Play.
2. Register a new account.
3. Choose to purchase a GOMO eSIM.
4. Pay PHP 399.
5. You’ll receive an email with your eSIM QR code and 30GB of no-expiry data — a standout offer compared to many local and international carriers.

As with all eSIMs, you’ll need a stable internet connection (Wi-Fi or mobile) during activation.

Perfect. Let’s move on to Section III: Activating and Managing Your GOMO eSIM, fully optimized for SEO, travel-relevant clarity, and aligned with GoHub’s tone and brand voice — clear, pragmatic, and traveler-focused. The key phrase “does GOMO support eSIM” will continue to be referenced naturally to support ranking without keyword stuffing.

II. Activating and Managing Your GOMO eSIM: A Quick Start Guide

Once you’ve secured your GOMO eSIM — either through conversion or as a new subscriber — it’s time to activate and start managing your plan. The process is fast, app-based, and ideal for travelers who value digital convenience.

If you’re still asking yourself does GOMO support eSIM activation remotely, the answer is yes. All you need is a compatible phone and a reliable internet connection.

A. How to Activate Your GOMO eSIM

The activation process varies slightly depending on whether you chose the QR code setup or direct device activation, but both are designed to be traveler-friendly.

1. Ensure Stable Internet Access
   Activation requires an internet connection — either mobile data from another SIM or Wi-Fi. Don’t skip this step; poor connectivity can stall the process.
2. For QR Code Setup
   • Open your phone’s eSIM settings (varies by OS — iOS and Android each have different paths).
   • Select Add Cellular Plan or equivalent.
   • Scan the QR code sent via email after your purchase or SIM upgrade.
   • Follow the prompts to finalize setup.
3. For Direct Activation
   • If you’re using the same device for the eSIM setup, the GOMO app can push the configuration directly.
   • This method is convenient but not always reliable if the app crashes or the connection is weak — proceed with caution if this is your only device.
4. Final Step

• Once activated, your physical SIM (if you upgraded) will be automatically deactivated.
• You’ll see GOMO signal appear in your network list, confirming successful installation.

B. Managing Your eSIM Through the GOMO App

GOMO’s mobile app is your central control panel. Whether you’re traveling across Luzon or working remotely from Cebu, everything from top-ups to troubleshooting is handled here.

Key features:

• Monitor data usage in real time
• Track remaining balance (calls, SMS, data)
• Switch or request a new eSIM QR code in case of device change
• Top up or convert promos using mobile wallets or credit cards

Need to reinstall your eSIM after switching phones? GOMO allows a limited number of device transfers — but note that this feature has received mixed user reviews (more on that in the limitations section).

III. GOMO eSIM Features and Limitations

GOMO’s eSIM service in the Philippines comes with strong value propositions, particularly its no-expiry data and app-based control. But it’s not without trade-offs — and if you’re comparing this with global eSIM options like GoHub, knowing both the strengths and limitations is essential.

So, does GOMO support eSIM with full features like VoLTE or unlimited device transfers? Not quite — and here’s why that matters.

A. Network Performance: LTE and 5G Support

GOMO runs on the Globe Telecom network, one of the Philippines’ largest carriers. Your GOMO eSIM supports both 4G LTE and 5G where coverage is available, providing competitive speeds for streaming, remote work, and general use.

Performance varies by location — urban areas like Manila and Cebu tend to have stronger signal compared to island provinces or rural zones.

B. VoLTE and VoWiFi: Still Not Supported (As of 2025)

One of the most common questions after “does GOMO support eSIM” is whether it supports VoLTE (Voice over LTE) or VoWiFi (Wi-Fi Calling).

Despite some online speculation, the current answer is no:

• Voice calls still default to older 3G/2G networks.
• You can’t make calls and use mobile data at the same time, which affects remote workers, digital nomads, or anyone relying on video calls.

While other providers like Globe’s postpaid eSIM or global eSIMs (e.g., GoHub) do support VoLTE and Wi-Fi Calling, GOMO does not yet offer this — and according to insider sources, there are no official plans to enable it soon.

If call clarity or multitasking during calls is critical to you, this is a major consideration.

C. Device Transfer Limitations: Read the Fine Print

GOMO advertises a “four to five device transfer limit” for its eSIMs — meaning you should be able to reinstall your eSIM on a new device up to five times.

However, real-world user feedback suggests this feature is inconsistent. Several users report:

• Failed transfer attempts
• Unresponsive support when trying to request a new QR code
• Unclear tracking of how many transfers have been used

For travelers who frequently upgrade phones, switch devices for hotspot use, or use dual-devices (e.g., phone + tablet), this can become a serious pain point.

By contrast, GoHub’s global eSIMs offer instant QR code re-issuance, reliable transferability, and 24/7 customer support — ideal for long-term travelers.

Want a full breakdown of the top eSIMs to use in the Philippines — including how GOMO compares to Airalo, Globe, and GoHub?
Read our expert guide: Best eSIM for the Philippines

IV. Dual SIM Functionality and Practical Use Cases for iPhone Users

One of the biggest advantages of eSIM technology — especially when traveling — is the ability to use dual SIM functionality. If you’re using an iPhone with eSIM capability, GOMO’s service can unlock a flexible, travel-smart setup for managing both your home and travel connectivity at the same time.

So yes, GOMO does support eSIM in a way that works seamlessly with Apple’s dual SIM system. But what does that actually mean for you on the road?

A. What Dual SIM with eSIM Means for iPhone Users

On iPhones (XS and newer), you can:

• Activate GOMO as an eSIM, while keeping your physical SIM from your home country.
• Use two mobile lines at once: one for calls and texts, the other for data.
• Assign a preferred SIM for internet use, calls, and messages.
• Temporarily disable one line if needed (like pausing roaming or preserving data).
• Assign contacts to specific SIMs for smarter organization.

This is ideal for:

• Remote workers who need one number for business and another for local use.
• Travelers wanting to keep their WhatsApp number linked to their home SIM while using local data.
• People hopping between countries who want a set-it-and-forget-it data solution.

GOMO’s no-expiry data is especially handy here. Even if you only need internet occasionally while in the Philippines, the data won’t vanish — it’ll be ready when you are.

B. Example Use Case: How Travelers Benefit

Let’s say you’re flying into the Philippines from Australia with your Telstra SIM in your iPhone’s SIM tray. You don’t want to lose access to SMS verifications or banking notifications — but you also don’t want to burn through expensive roaming data.

You:

1. Keep your Telstra SIM active for calls/texts.
2. Install GOMO as your eSIM, using it only for mobile data.
3. Manage both lines from your iPhone settings — choose which to use for each function.

This gives you the best of both worlds: secure access to your home number and affordable, local high-speed internet.

V. GOMO eSIM vs. International eSIMs: Which is Better for Travel?

While GOMO’s eSIM is a welcome addition for users staying in the Philippines, international travelers — especially digital nomads or those on multi-country trips — should compare it with dedicated global eSIM solutions. One option doesn’t fit all, and the differences can directly impact your connectivity, costs, and peace of mind.

So, does GOMO support eSIM for international travel use? Technically yes, but with notable limitations — particularly when compared to purpose-built global providers like GoHub.

A. GOMO eSIM: Best for Local Data Use in the Philippines

Why it works:

• Low upfront cost (PHP 399 for 30GB no-expiry data)
• Quick activation via app
• Local rates, local network (Globe)
• Great for long stays, digital nomads, or remote workers in the Philippines

But keep in mind:

• No VoLTE or Wi-Fi calling
• Roaming options are limited and costly
• Not ideal for travelers hopping across Asia or beyond
• No hotline support, only app and email channels

In short: great for long-term local use, not designed for international roaming.

B. International eSIMs like GoHub: Built for Cross-Border Travel

If you’re planning a trip across Southeast Asia — Thailand, Vietnam, Japan, Indonesia — or just want a single eSIM for multiple countries, solutions like GoHub offer smarter value.

Why GoHub stands out:

• Coverage in over 100+ countries, with regional and global plans
• Plans up to 50% cheaper than other major eSIM brands (like Airalo or Nomad)
• Instant QR code activation — no app login needed
• VoLTE-ready where supported, allowing high-quality calls over data
• 24/7 multilingual customer support for real-time help during travel
• Hotspot, VPN support, and zero roaming charges

Use case: You start your journey in Tokyo, fly to Seoul, then finish your trip in Bali. GoHub gives you one eSIM to stay connected the entire way — without switching SIMs, searching for Wi-Fi, or burning roaming charges on your home SIM.

C. Which Should You Choose?

If your travel is focused solely within the Philippines, GOMO is a solid, low-maintenance choice. But if you’re going regional or global, GoHub is the better solution — purpose-built for travelers, with greater flexibility, better coverage, and more reliable support when you need it.

Scan the QR code to download the Gohub app on Google Play or the App Store.
📲 Instant eSIMs. 🌍 Global coverage. 💬 24/7 support.
Get connected before you land—no roaming, no stress!

VI. Customer Support and Practical Challenges: What You Should Know Before Relying on GOMO eSIM

When choosing a mobile solution for international travel, pricing and features are only part of the equation. Reliable customer support becomes especially critical when something goes wrong — whether that’s a failed QR code scan, an eSIM that won’t activate, or data that simply doesn’t work when you land.

While GOMO does support eSIM, the real-world support experience may leave something to be desired, especially for travelers who need fast, dependable assistance.

A. No Dedicated Hotline: Support is App-Only

As of 2025, GOMO does not offer a dedicated customer service hotline. All support is handled through:

• In-app chat (during working hours)
• Email (with varying response times)
• Social media (Twitter/Facebook replies may take days)

This creates a challenge for travelers on the move — especially those who don’t have access to Wi-Fi while trying to troubleshoot a data issue.

One user summarized it plainly: “No real-time support. If your eSIM fails during activation, you’re on your own until they reply — which could take days.”

B. Delayed Resolution Times Are Common

Because GOMO relies on asynchronous channels (email, chat), problems can take days or even weeks to resolve — not ideal if you’re in a foreign country and depending on your mobile connection to navigate, translate, or work remotely.

This is a key difference compared to premium travel eSIM services like GoHub, which offers 24/7 multilingual support designed specifically for travelers — whether you’re in Tokyo, Sydney, or Ho Chi Minh City.

C. Best Practices If You Still Choose GOMO

If you’re planning to use GOMO eSIM, especially as a visitor:

• Set it up in advance while you still have reliable internet.
• Save a backup of your QR code in cloud storage or email.
• Test activation before your departure, if possible.
• Don’t rely on it as your only connection if you’re heading to rural areas or need guaranteed uptime for work.

Alternatively, use GOMO as a secondary local data plan, and keep a more robust, travel-optimized eSIM (like GoHub) as your primary connection.

VII. Final Verdict: Is GOMO eSIM Right for You?

So, does GOMO support eSIM? Yes — and that alone makes it a worthy contender for anyone traveling to or staying in the Philippines. The eSIM setup is simple, the no-expiry data is genuinely useful, and the cost is accessible for most travelers.

If you’re a digital nomad working from Manila, a backpacker slow-traveling through Cebu, or a returnee needing a local line without the hassle, GOMO eSIM can absolutely meet your needs — if you’re staying local.

However, it’s important to be realistic. GOMO’s eSIM:

• Doesn’t support VoLTE or Wi-Fi calling
• Comes with questionable device transfer reliability
• Offers no real-time customer support
• Isn’t built for international, multi-country travel

For short-term visitors or locals, these trade-offs might be acceptable. But if you:

• Travel across borders frequently
• Need always-on, fast-response customer support
• Want full dual-SIM flexibility with calling + data
• Rely on VoLTE or hotspot functionality for work

Then GoHub’s global eSIMs are designed for you.

Our recommendation:
Use GOMO eSIM if you’ll be in the Philippines for a while and need low-maintenance, long-lasting local data.
Choose GoHub if you’re traveling through Asia-Pacific or globally, and want trusted coverage, better support, and full-featured flexibility in one digital SIM.

At GoHub, we built our eSIM experience for travelers like you — with the best value, the most coverage, and care that follows you wherever you land.