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Your privacy is important to Gohub. When you transact on Gohub (gohub.vn), you may need to share your personal data (as defined under GDPR). We are committed to protecting your privacy and ensuring that your data is handled securely and in compliance with applicable laws.

1. What information do we collect?

When you use our Services, we may collect data such as your name, email, phone number, billing details, IP address, device information, and other usage-related information. This helps us deliver and improve our services, provide customer support, and comply with legal obligations.

2. Cookies, Pixels and Tracking

We use cookies and similar tracking technologies to personalize your experience, analyze site traffic, and improve our Services. These may include:

• Essential Cookies: Required for the proper functioning of the website.
• Performance Cookies: Collect data on how visitors interact with our site to improve user experience.
• Functional Cookies: Enable personalization and enhanced functionality.
• Advertising Cookies: Used to deliver relevant ads and measure campaign performance.

3. Third-Party Tools

We may use third-party tools (e.g. Google Analytics, Facebook Pixel, Hotjar) for analytics and marketing. These tools may collect anonymous data such as browsing patterns, device type, and location. Please review their respective privacy policies for more details.

4. How we use your data

• To process transactions and deliver purchased products/services.
• To improve website functionality and user experience.
• To send order updates, promotions, and relevant marketing communications (if opted in).
• To comply with legal obligations and resolve disputes.

5. Disclosure

We will never sell your personal data. We may share your information only with trusted partners, service providers, or when legally required.

6. Children’s Policy

Our services are not intended for children under 16. We do not knowingly collect personal data from minors.

7. International Data Transfer

As part of our global operations, your data may be processed in other countries where we or our partners operate, ensuring adequate safeguards are in place.

8. Security & Retention

We use industry-standard measures to protect your personal information. Data is retained only as long as necessary for the purposes outlined in this policy or as required by law.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

For questions or concerns, please contact us at contact@gohub.vn.

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