Vi
Vodafone Idea Limited
This popular network provider offers competitive pricing, focuses on data services, and expands its 4G/5G network.

Vodafone Idea Vi network coverage across India as of 2026
Vodafone Idea Limited (Vi) serves 198.4 million subscribers across India with 84% 4G population coverage, ranked India's fastest 4G network by OpenSignal in November 2024, with 5G services expanding to 133 cities by May 2026.
India's third-largest mobile network operator Vodafone Idea Limited — branded as Vi — serves 198.4 million wireless subscribers across 22 telecom circles, holding approximately 15.6% wireless market share as of February 2026, according to TRAI Telecom Subscription Data published April 2026. Established through the 2018 merger of Vodafone India and Idea Cellular (an Aditya Birla Group and Vodafone Group partnership), Vi operates under the stock symbol IDEA on the NSE and BSE, headquartered at Birla Centurion, Worli, Mumbai.
Vi delivers India's fastest average 4G download speed at 17.4 Mbps, outperforming Airtel by 8% and Jio by 22%, according to the OpenSignal India Mobile Network Experience Report published November 2024. The operator's 4G network covers 84% of India's population across approximately 65,000 sites on the 900 MHz band, with 5G services commercially launched in 2025 and targeting 133 cities by May 2026, according to Vodafone Idea's official network expansion announcement published March 2026.
This review covers Vi's 4G and 5G network coverage, city-level speed test data, customer service channels, mobile app features, eSIM support, international roaming coverage, and a head-to-head comparison against Reliance Jio and Bharti Airtel — giving you the verified performance metrics to evaluate Vi as your primary carrier in India.
Compare Reliance Jio's full review and Bharti Airtel's network review for additional mobile carrier options in India.
Vi covers 84% of India's population with 4G service, deployed across approximately 65,000 sites on the 900 MHz band, according to RCR Wireless News published July 2025. The operator has added over 56,000 additional sites on the 1800 MHz, 2100 MHz, and TDD bands, resulting in a 35% boost in 4G data capacity and a 26% increase in 4G speeds, according to Vodafone Idea's official network statement published June 2025.
Vi's 4G network provides strongest coverage in metro circles including Mumbai, Delhi-NCR, Bengaluru, Chennai, Hyderabad, and Kolkata, while 5G deployment prioritises industrial corridors and high data consumption urban clusters across 15 telecom circles: Mumbai, Delhi, Tamil Nadu, Kerala, Andhra Pradesh, Gujarat, Maharashtra, Rajasthan, Madhya Pradesh, Chhattisgarh, Haryana, Punjab, Uttar Pradesh East and West, Kolkata, and West Bengal, according to Vi's 5G expansion announcement published March 2026.
Vi operates 4G LTE on the 700 MHz, 900 MHz, 1800 MHz, 2100 MHz, and 2300 MHz (TDD) spectrum bands, with 5G services deployed on the 3.5 GHz (n78) band using Non-Standalone (NSA) architecture. Vi commercially launched 5G in March 2025, with initial rollout in Mumbai, Delhi-NCR, Bengaluru, Chandigarh, and Patna, according to OpenSignal India 5G Market Status Report published December 2025.
Vi has expanded 5G to 28 cities as of mid-2025, including Ahmedabad, Jaipur, Kolkata, Lucknow, Pune, Surat, Nagpur, and Vadodara, and targets 133 cities by May 2026 across 15 telecom circles, according to Vodafone Idea's official 5G rollout announcement published March 2026. Vi holds 5G spectrum in 17 out of 22 telecom circles, according to Business Standard published June 2025.
Vi's 4G network covers key geographic regions including the major metropolitan areas of Mumbai, Delhi-NCR, Bengaluru, Hyderabad, and Chennai, as well as Tier-2 cities such as Pune, Indore, and Jaipur. Rural coverage remains concentrated in states where Vi holds the 900 MHz (B8) band, which provides superior indoor and long-range penetration.
Vi delivers an average 4G download speed of 17.4 Mbps nationally and 5G peak speeds of up to 710 Mbps in Delhi, according to the OpenSignal India Mobile Network Experience Report published November 2024 and community speed test data from Speedtest.net published July 2025.
Location | Download (Mbps) | Upload (Mbps) | Network | Source |
|---|---|---|---|---|
Delhi-NCR | 710.0 (5G) / 18.2 (4G) | 55.0 (5G) / 9.8 (4G) | 5G / 4G | Speedtest.net, July 2025 |
Mumbai | 17.8 | 10.1 | 4G LTE | OpenSignal, November 2024 |
Bengaluru | 16.9 | 9.4 | 4G LTE | OpenSignal, November 2024 |
Hyderabad | 16.2 | 8.9 | 4G LTE | OpenSignal, November 2024 |
Learn more about 5G network performance in India for detailed technical comparisons across all operators.
Vodafone Idea Limited formed in August 2018 through the merger of Vodafone India and Idea Cellular, creating India's then-largest telecom operator. The company is a joint venture between the Aditya Birla Group and Vodafone Group plc, listed on the National Stock Exchange and Bombay Stock Exchange under the ticker symbol IDEA, with registered office in Gandhinagar, Gujarat.
Vi held a wireless market share of approximately 15.6% as of February 2026, with a subscriber base of 198.4 million — ranking third behind Reliance Jio (517.56 million) and Bharti Airtel (359.29 million), according to TRAI Telecom Subscription Data published April 2026. Vi's 4G and 5G subscriber base reached 128.5 million in Q3 FY26, representing year-on-year growth, with average data usage of 19.2 GB per month per user — a 26.7% year-on-year increase, according to Vodafone Idea's Q3 FY26 financial results published April 2026.
Despite sustained subscriber losses in 2024 and early 2025 driven by intensifying competition from Jio and Airtel, Vi recorded a net addition of 21,927 wireless subscribers in February 2026 — the first positive subscriber growth in multiple quarters — according to TRAI data published April 2026.
Vi operates 5 primary customer service channels available to all subscribers, with toll-free phone support available 24 hours a day, 7 days a week. Vi's official customer care number is 199 (from any Vi number, 24/7) and 198 for complaints and grievances (24/7), according to Vi's official customer care page on myvi.in updated February 2026.
Phone Support: Dial 199 (Vi number, 24/7) or +91-9821098210 (from non-Vi or international number, 24/7) — covers billing, recharge, eSIM, international roaming, and DND requests.
Complaint Helpline: Dial 198 (free from any Vi number, 24/7) for escalations, network complaints, and service disruptions.
Physical Stores (Vi Stores): Vi operates retail stores across all 22 telecom circles, with major outlets in Mumbai, Delhi-NCR, Bengaluru, Chennai, Hyderabad, Kolkata, Pune, and Ahmedabad. Use the store locator at myvi.in for the nearest location.
Mobile App Support: In-app chat, self-service recharge, plan management, and ticket system available through the Vi app — rated 4.5 stars from 28,000+ ratings on the Apple App Store, according to App Store data published April 2026.
Email and Online Support: Submit queries via myvi.in/help-support with follow-up via registered mobile number; enterprise support available at 55666.
Compare customer service options across operators in our comprehensive India carrier support comparison guide.
Vi provides these value-added services for subscribers across prepaid and postpaid plans:
International Roaming: Vi international roaming packs cover 146 countries across Asia, Europe, the Americas, Africa, and Oceania — including the United States, the United Kingdom, UAE, Singapore, and Australia — with standard rates applying beyond covered destinations, according to Vi's official international roaming page on myvi.in updated 2026.
eSIM Support: Vi supports eSIM activation for compatible iPhone (XS and later), Google Pixel, and select Samsung Galaxy devices. Activation is available through the Vi app, Vi stores, or by calling 199. eSIM is confirmed as supported by Vi in India, according to Yoho Mobile's eSIM carrier database published 2025.
Vi Mobile App Features: The Vi app (rated 4.5 stars on iOS, available on Android via Google Play) offers data usage tracking, prepaid and postpaid recharge and bill payment, plan upgrade and migration, 5G coverage map, international roaming activation, customer support chat, and Vi Games and entertainment content access.
Vi Hero Unlimited Plans: Vi's postpaid plans include the Hero Unlimited series, offering unlimited calls, SMS, and data with OTT bundling (Netflix, Amazon Prime Video, Disney+ Hotstar), international roaming add-ons, and family plan options with shared data across additional lines.
5G Device Support: Vi 5G is compatible with 5G-enabled devices from Apple, Samsung, OnePlus, Xiaomi, Vivo, OPPO, and Realme operating on the n78 (3.5 GHz) band. Users access Vi 5G automatically in covered cities without plan changes on eligible unlimited data plans starting at ₹299, according to Vi's official 5G announcement published June 2025.
Vi Games and Entertainment: Vi subscribers access Vi Games (cloud gaming platform), Vi Movies and TV (streaming catalogue), and Vi Music through the Vi app, with premium content available on select plans.
Discover more about eSIM technology and activation in India for compatible devices and step-by-step setup guides.
Vi strengths and weaknesses — key performance metrics and service gaps
India's Fastest 4G Network: Vi delivers the country's fastest average 4G download speed at 17.4 Mbps — 8% faster than Airtel and 22% faster than Jio — winning all six 4G performance categories, according to the OpenSignal India Mobile Network Experience Report published November 2024.
Wide 4G Population Coverage: Vi's 4G network reaches 84% of India's population across approximately 65,000 900 MHz-band sites, providing superior rural and indoor penetration due to the low-frequency spectrum deployment, according to RCR Wireless News published July 2025.
eSIM Availability: Vi supports eSIM across compatible Apple, Google, and Samsung devices, enabling digital SIM activation without visiting a physical store — a feature confirmed across all three major Indian operators, according to Yoho Mobile eSIM carrier database 2025.
High Data Consumption Growth: Vi's 4G and 5G users averaged 19.2 GB of data per month in Q3 FY26, a 26.7% year-on-year increase, indicating strong network quality retention among active data subscribers, according to Vodafone Idea Q3 FY26 results published April 2026.
Third-Place Market Share And Subscriber Decline: Vi holds approximately 15.6% wireless market share with 198.4 million subscribers as of February 2026, significantly behind Jio (517.56 million) and Airtel (359.29 million), with sustained subscriber losses throughout 2024 and most of 2025, according to TRAI data published April 2026.
Limited 5G Coverage Compared To Competitors: Vi's 5G network covers approximately 1,200 towns as of mid-2025, compared to Jio's 7,800+ towns and Airtel's 6,500+ towns. Vi's 5G operates on Non-Standalone (NSA) architecture without Standalone 5G, limiting ultra-low latency use cases, according to Time of Hindustan India 5G Update published July 2025.
Financial Uncertainty Affecting Network Investment: Vi's ongoing debt-laden financial position has constrained capex for network expansion relative to Jio and Airtel, resulting in slower 5G rollout timelines and delayed infrastructure upgrades in Tier-2 and Tier-3 cities, as reported by Business Standard published June 2025.
India's mobile market is dominated by three private operators — Reliance Jio, Bharti Airtel, and Vodafone Idea (Vi) — alongside state-owned BSNL. Jio leads in subscriber volume and 5G city reach, Airtel leads in 5G quality and postpaid revenue, and Vi differentiates through superior 4G download speeds in covered regions, according to OpenSignal and TRAI data published 2024 through 2026.
Feature | Vi (Vodafone Idea) | ||
|---|---|---|---|
4G Population Coverage | 84% | ~99% | ~98% |
5G Cities (mid-2025) | ~1,200 towns | 7,800+ towns | 6,500+ towns |
Avg 4G Download Speed | 17.4 Mbps ★ | 14.2 Mbps | 16.1 Mbps |
5G Peak Speed (Delhi) | 710 Mbps | 1,100 Mbps | 850 Mbps |
Subscribers (Feb 2026) | 198.4M | 517.56M | 359.29M |
Wireless Market Share | ~15.6% | ~40.9% | ~28.4% |
eSIM Support | Yes | Yes | Yes |
5G Architecture | NSA | SA (Standalone) | NSA |
International Roaming Countries | 146 | 200+ | 200+ |
Vi offers the fastest 4G speeds among all three operators — making it the strongest option for 4G-heavy users in Vi-covered urban areas. Jio suits users prioritising widest 5G geographic reach and rural 4G availability, while Airtel balances 5G quality with strong postpaid service. Vi's 5G rollout reaching 133 cities by May 2026 will narrow the coverage gap significantly.
Read our detailed Vi vs Reliance Jio comparison or explore Airtel's full network review for a complete evaluation of alternatives.
Vodafone Idea commercially launched 5G services in India in March 2025, with coverage available in 28 cities as of mid-2025, targeting 133 cities by May 2026. Vi's 5G initial launch cities include Mumbai, Delhi-NCR, Bengaluru, Chandigarh, and Patna. The network uses Non-Standalone (NSA) 5G architecture on the 3.5 GHz (n78) band, holding spectrum in 17 of 22 telecom circles, according to Vodafone Idea's official 5G expansion announcement published March 2026.
Vi delivers India's fastest average 4G download speed at 17.4 Mbps nationally, with 5G speeds reaching up to 710 Mbps in Delhi. Vi ranks as the outright winner in all six 4G performance categories in India, including download speed, upload speed, video experience, gaming experience, voice app performance, and 4G availability, according to the OpenSignal India Mobile Network Experience Report published November 2024.
Vi's 4G network covers 84% of India's population across all 22 telecom circles, with strongest coverage in Mumbai, Delhi-NCR, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, and Ahmedabad. The network operates approximately 65,000 sites on the 900 MHz band, providing superior indoor and rural penetration in states including Maharashtra, Gujarat, Kerala, Karnataka, Tamil Nadu, and Rajasthan, according to RCR Wireless News published July 2025.
Vi customer service is reachable at 199 (from any Vi number, 24/7) or +91-9821098210 (from non-Vi or international numbers, 24/7), with complaints handled at 198. Additional support channels include in-app chat via the Vi app (rated 4.5 stars on iOS), Vi retail stores in all 22 telecom circles, and online self-service at myvi.in, according to Vi's official customer care page updated February 2026.
Vi supports eSIM activation for compatible devices including iPhone XS and later models, Google Pixel series, and select Samsung Galaxy devices. Activation is completed through the Vi app, by visiting a Vi store in any of the 22 telecom circles, or by calling 199. Vi is listed as an eSIM-supported carrier in India alongside Jio and Airtel, according to Yoho Mobile's global eSIM carrier database published 2025.
Vi international roaming packs cover 146 countries, including the United States, the United Kingdom, UAE, Singapore, Australia, and countries across Asia, Europe, the Americas, Africa, and Oceania. Countries outside the 146-country roaming pack coverage are subject to standard international roaming rates. Roaming activation and pack selection are available through the Vi app, myvi.in, or by dialling 199, according to Vi's official international roaming page updated 2026.
Vi delivers faster 4G speeds (17.4 Mbps vs Jio's 14.2 Mbps) but significantly trails Jio in 5G city coverage (1,200 towns vs 7,800+ towns), total subscribers (198.4M vs 517.56M), and 5G architecture quality (NSA vs Jio's Standalone 5G). Vi is the better choice for 4G-dependent users in Vi-covered metro areas, while Jio suits those prioritising nationwide 5G availability and the broadest rural 4G reach, according to OpenSignal and TRAI data published 2024 through 2026.
Vi's strongest feature is its industry-leading 4G network performance, ranked first in all six 4G experience categories in India — including the fastest average download speed at 17.4 Mbps nationally. This distinction is particularly significant for subscribers in Vi's 4G coverage zones who rely on consistent video streaming, gaming, and video calling performance, according to the OpenSignal India Mobile Network Experience Report published November 2024.
Vi (Vodafone Idea) delivers India's fastest 4G network at 17.4 Mbps across 84% population coverage, making it the strongest 4G choice for urban and semi-urban subscribers — while 5G expansion to 133 cities by May 2026 positions it for competitive recovery.
Explore more mobile carrier options through our complete India carrier directory or learn how to choose the right mobile carrier for your needs in India.
Last Updated: April 15, 2026
Sources:
OpenSignal, India Mobile Network Experience Report, November 2024
Telecom Regulatory Authority of India (TRAI), Telecom Subscription Data February 2026, April 2026
RCR Wireless News, Vodafone Idea's 5G Active in 17 Indian Cities, July 2025
Business Standard, Vodafone Idea Expands 5G Coverage to 23 More Cities, June 2025
Related Articles:
Encontre um plano de dados móveis para sua próxima viagem — pesquise nossa lista de destinos.
Ver todos os destinos