Privacy Policy
- A clear reason for collecting the data: The controller must expressly tell the customer of the use he intends to make of the customer’s personal data.
- Relevant data: According to the minimization of collection principle, the controller may only gather information that is strictly required for his treatment.
- Retention period: Personal data must be retained for as long as necessary for the controller to accomplish the goal; after that, the data must be erased.
- The rights of individuals: individuals have the right to exercise access, rectification, and erasure of their personal data that is held by the controller.
- What Information Do We Collect?
When you specifically and knowingly give us personally identifiable information—for instance, when you enter your order, ask for more information on our contact page, respond to a survey or questionnaire and give us personal information like your email address, name, phone number, or other details—we may be able to identify you. Personal data as defined by applicable legislation is included when appropriate in personally identifiable information.
- Cookies We Use
2.1. Type of Cookies For the reasons listed below, the Services employ the following categories of cookies:
- Strictly Necessary Cookies: These cookies are necessary to deliver the services you request through the Services and to give you access to some of its features. They make the content of the pages you request load quickly, for instance, and they enable you to log in to protected portions of the websites or applications. We only use these cookies to provide you with the services you have requested since we cannot deliver them without them.
- Functionality Cookies: These cookies enable the Services to remember decisions you make when using a website or application, like your preferred language or changes you make to your preferences. These cookies are used to give you a more customized experience and save you from having to enter your preferences each time you use the Services.
- Performance Cookies: These cookies are used to track user behavior and information about traffic to the services. No particular visitor is identified by the data collected. The data is anonymized and aggregated. It includes information about how many people visited, which websites directed them there, which pages they visited, when they went there during the day, whether they had been there before, and other details of a similar nature. We use this data to monitor the level of activity on our services, to obtain broad demographic data, and to operate the services more effectively.
For this purpose, Google Analytics is used. Google Analytics uses its own cookies. It is only used to improve how the services work. You can read more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
- Targeting Cookies / Advertising Cookies: These cookies are used to display advertisements that are more relevant to your preferences and you. In addition, they assist in determining how effective advertising campaigns are by limiting the number of times you see an advertisement. Usually, advertising networks place them with the owner of the website’s consent. They keep track of the websites you’ve visited, and they share this information with other businesses like marketers. Targeting or advertising cookies are frequently related to website features offered by the other organization.
2.2. Disabling Cookies
- What Do We Do With the Data We Gather?
3.1. Information That We Gather
- to run, maintain, and enhance the Services;
- to run and manage any contests you enter on any website or application;
- to address your comments and questions and to provide customer service;
- to send information like technical notices, updates, security alerts, support messages, and administrative messages;
- with your permission, to send you marketing emails about upcoming contests, other news, and information about the goods and services offered. When you last showed interest in our content, goods, or services—for example, when you last read an email from us—we retain information about your marketing choices for a fair amount of time. We keep data collected by cookies and other tracking technologies for a fair amount of time after the data was generated.
- You can choose not to receive such emails at any time; the unsubscription instructions are provided in the marketing communications. Please be aware that we may still send you non-marketing emails even if you choose not to receive marketing emails from us. Emails that we send to you for business purposes;
- to process payments you make through the Services, or as we deem necessary or appropriate in order to (a) comply with the law, (b) respond to valid court orders or subpoenas, (c) enforce our Policy, (d) protect our rights, privacy, security, or property, and (e) to safeguard our rights, your privacy, your safety, or the safety of others.
In order to process information requests, display stored data you access, help us with marketing, conduct audits, etc., among other things, we may share this information with service providers that work on our behalf. These businesses will only be allowed to receive the personal data they absolutely need to carry out their services, are obligated to keep the data private, and are not allowed to use it for anything else.
- Disclosure
Gohub will typically refrain from disclosing any of your personally identifiable information unless one of the following situations arises:
- we have your consent, which is evidenced by the fact that you accepted this Privacy Policy;
- we determine in good faith that it must be disclosed in accordance with any applicable law, rule, ordinance, administrative order, court order, decree, or subpoena;
- if you are not informed otherwise at the time we acquire the data, it is information that we determine must be released to remedy what we consider to be inaccurate or misleading information or to address actions that we perceive to be manipulative, deceitful, or otherwise unlawful;
- where such disclosure is made subject to confidentiality restrictions in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of the business operated by Gohub; where such disclosure is made subject to confidentiality restrictions to provide the product or service you have requested. Gohub may provide aggregated information about the data it collects about users to marketers and other partners.
- Children’s Policy
According to the terms of service, users must be (i) 18 years of age or older, or (ii) 13 years of age or older if they are (a) emancipated minors, or (b) they have legal parental or guardian approval. Gohub does not intentionally gather any personally identifying data from users under the age of 13. If we become aware that we have gathered any personal data from a user under the age of 13, we will make an effort to locate it and remove it from our database.
- International Usage
Gohub is the owner of the Service, which may be accessed both in and outside of Vietnam. Gohub is the controller and, unless otherwise stated, the data processor in terms of data security. Information gathered may be kept, retained, and utilized in jurisdictions where the privacy laws may differ and be less protective than those in your native area. Gohub has also made agreements with outside service providers to handle the logistics and customer care for an ideal round-the-clock service. To guarantee the provision of the service, some information must be revealed and transferred to these third parties. All interested third parties have signed legally binding confidentiality agreements and are only permitted limited access to the GoHub database for the purpose of offering help.
- How Does A Buyer Change Or Update Information?
Please email Gohub at cs@gohub.com if you have any questions or concerns regarding this Privacy Policy or if you would like the personally identifiable information you have submitted to be removed from our records.
- Security and Encryption
We adhere to commonly recognized business practices to protect your personal information. No technique of electronic storage, mobile technology, or transmission via the internet is 100 percent safe. As a result, even while we make an effort to maintain physical, technical, and administrative measures to preserve the confidentiality of the information we collect online, we cannot provide total assurance of security.Please contact us right away at cs@gohub.com if you have any cause to believe that your interaction with us is no longer secure (for instance, if you believe that the data you send us has been compromised).
- Changes to This Policy
We retain the right to change this Privacy Policy at any time. The last updated date at the top of the policy will be updated whenever we make changes. If we make any significant changes to this policy or to how we use your personal information, we’ll let you know by displaying a notice of those changes prominently on this page or our home page, or by sending you an email. Every time you visit one of our websites or applications, we urge you to read our policy.