All services provided by Gohub Inc., also known as Gohub, in conjunction with the prepaid eSIM resale shall be subject to the terms and conditions listed below.
The website www.gohub.com contains the following terms and conditions. Gohub will only accept alternative provisions in the event of a written, clear agreement.
Prepaid eSIMs are resold through Gohub. The customer registers and purchases its eSIMs through the website www.gohub.com.
To use Gohub services, the customer must consent to the general terms and conditions. The following information is provided by the client on the website www.gohub.com either directly or through an intermediary of the service provider (Hotel, Travel Agency, etc.): Email address, billing address, first and last names
Gohub must make reasonable efforts to offer customers high-quality services. Gohub does not promise that the service will not be stopped or that it will be delivered on time, safely, or without errors.
The customer shall not use the equipment or services offered by Gohub in a way that is abusive, illegal, or fraudulent, or that compromises or harms the network. Gohub has the right to terminate the Customer’s use of the Service if the Customer violates the terms of this Section 2.4. As soon as it’s practical to do so, Gohub will inform the customer of the suspension. The Customer shall continue to pay any Charges owing under this Agreement in relation to the stopped Services during any term of suspension.
The customer is in charge of making sure the device is network-unlocked and eSIM compatible. Customers can use this link to check whether your device is eSIM compatible. The list of devices that support eSIM is not complete, therefore there may be recently announced eSIM compatible devices that have not yet been added.
The moment an order is placed on Gohub’s website, https://www.gohub.com, a service agreement is established between Gohub and the customer. The Customer is accountable for activating the eSIM under the help of Gohub, if needed. If the consumer does not have a current data package or has removed the eSIM from the device, the contract will be cancelled.
Paying for Gohub services is facilitated through the Tazapay gateway. Payments are processed in US dollars ($). Gohub’s provider, Tazapay (https://tazapay.com), will handle and secure the credit card transaction.
4.2.1. Unless otherwise stated, all charges on Gohub are inclusive of VAT.
4.2.2. The customer is not permitted to offset any of its claims against those of Gohub, unless the customer’s claims are uncontested or have been upheld by an authoritative court decision.
Following the purchase of an eSIM using the email provided during the checkout process, the customer will get 3 emails. Three emails were sent, including: 1 confirmed order email, 1 successfully ordered email, and 1 email containing the QR code and instructions for installing the eSIM.
Gohub disclaims liability for any harm caused by the proposed service’s intermittent or nonexistent availability. Gohub makes no assurances regarding the network service’s ongoing availability. Please send an email to cs@gohub.com with any requests.
PLEASE SELECT YOUR LANGUAGE AND CURRENCY
Your eSIM Plan
Note:
Description
Network Type
Sharing (Hotspot/Tethering,..)
Plan Type
Network Operator
Speed Throttle
Daily Reset Time
Note
Support countries
Product ID
Important note: Please make sure your phone supports eSIM before purchasing. The information on how to check eSIM-enabled devices is only for your reference. We are not responsible for any errors or outdated information. We will not refund any phones that does not support eSIM, including the below cases:
iPhone
iPad
* Note: Apple devices that do not support eSIM
iPhones with 2 physical SIM slots version usually do not support eSIM. Please check your Setting > Cellular (Mobile Data) to make sure there is an option to "Add eSIM".
All iPhones bought from China Mainland, Hong Kong and Macao DO NOT support eSIM.
*Note: Samsung devices that not support eSIM:
*Note:The following Google devices do not support eSIM:
Check whether your devices support eSIM following these steps.