I. Why eSIM Apps Matter in 2025
Remember when landing in a new country meant frantically hunting for a SIM card kiosk, fumbling with tiny plastic chips, or gaspingly relying on expensive airport Wi-Fi to contact your hotel? 😅 Yeah, those days are (thankfully) fading fast.
In 2025, eSIM apps have completely changed the game for travelers. Whether you’re jet-setting across Europe, backpacking through Southeast Asia, or hopping from business meeting to business meeting in Tokyo, you now have the freedom to connect instantly—no physical SIM required.
But here’s the thing: not all eSIM apps are created equal. Some promise “global coverage” but leave you buffering during a Zoom call in Bali. Others look sleek but charge sky-high rates or give zero human support when something goes wrong (and trust me, it can go wrong).
That’s why today, we’re diving deep into one of the most popular apps on the market—Airalo—to see if it still lives up to the hype in 2025.
Is it safe? Legit? Worth the money?
And most importantly…
Are there better, more traveler-friendly alternatives out there?
(Spoiler alert: Yes—and it’s called Gohub.)
So grab your digital passport, and let’s get into this no-fluff, experience-backed Airalo review—with a side-by-side look at why the Gohub app might just become your new travel MVP.
II. What Is Airalo?
If you’ve searched for an eSIM recently, chances are you’ve stumbled across Airalo. With flashy ads, a user-friendly interface, and partnerships in over 200 countries, it’s positioned itself as the go-to eSIM app for global travelers.
But what exactly is the Airalo app, and how does it work?
Let’s break it down:
Airalo App Overview
The Airalo app is a digital platform that allows you to purchase and install eSIMs directly on your smartphone—no need to swap out physical SIM cards. Once installed, you can stay connected in different countries without ever setting foot in a mobile store. Sounds great, right?
Their marketplace offers local, regional, and global eSIMs with varying data packages—from 1GB for a few days to multi-country plans that last weeks.
Airalo’s Global Reach
Airalo currently offers eSIM coverage in over 200 countries, including:
- 🇺🇸 USA
- 🇯🇵 Japan
- 🇫🇷 France
- 🇻🇳 Vietnam
- 🇨🇴 Colombia
- And even niche markets like Drei in Austria and regional networks in Africa.
This makes it appealing for travelers seeking “plug-and-play” connectivity without researching each country’s telco market.
How to Install the Airalo App
- Download the app (available on iOS & Android)
- Create an account – just your email and a password
- Browse available eSIMs by country or region
- Purchase a data plan (prices vary per location)
- Install & activate via QR code or direct configuration
Once installed, your eSIM is ready to go—just switch it on in your settings when you land.
III. In-Depth Airalo eSIM Review (2025 Edition)
Now that we know what the Airalo app is and how it works, it’s time for the real question:
Does Airalo actually deliver on its promises of global, hassle-free connectivity?
To find out, we scoured traveler forums, real user reviews, Reddit threads, and ran some field tests across different regions: the US, Europe, and Asia.
Here’s the no-BS breakdown:
Airalo eSIM Review USA
👍 Pros:
- Decent speeds on major carriers (Verizon, T-Mobile)
- Smooth activation process
- Great as a temporary backup for digital nomads
👎 Cons:
- Some users report spotty coverage in rural areas
- No unlimited data plans (only capped options)
- Customer service response time is not ideal during US time zones
Verdict:
✅ Works okay for city-based travelers. Not the best for RV trips or remote workers in the countryside.
🇪🇺 Airalo eSIM Reviews Europe
👍 Pros:
- Coverage in over 40 countries with regional plans
- Fair pricing for short stays (7–15 days)
- Easy switching between countries (no SIM swap!)
👎 Cons:
- Variable speeds depending on the local partner network
- Limited transparency on which telcos you’re actually using
- Can’t hotspot on some plans (esp. in Germany, Italy)
Verdict:
👌 Convenient if you’re hopping around Europe—but power users may want more clarity on network quality.
Airalo Global eSIM Review – Asia Focus
Tested in: Japan, Thailand, Philippines, Vietnam
👍 Pros:
- Fast installation and connection in most countries
- Generally reliable in city centers and airports
- Affordable vs roaming
👎 Cons:
- 👎 Inconsistent speeds in smaller towns (e.g. Lao Cai, Chiang Rai)
- ❌ No Vietnamese support, which can frustrate local users
- 😕 Some users in Japan reported sudden disconnection mid-day
Verdict:
⚠️ Usable, but not optimized for local reliability or real-time support. Definitely not ideal for long stays or remote workers.
What Real Travelers Are Saying
“Airalo worked fine for me in Paris and Rome, but it randomly cut off in Croatia. Didn’t know who to contact.”
— Nina D., travel blogger
“I use it as a backup. For serious work calls, I rely on local eSIMs or Gohub. Airalo’s customer service just isn’t fast enough.”
— Alex M., frequent business traveler
Tip: Want more stable speeds and local language support in Asia?
Gohub App offers:
- eSIMs that prioritize local carriers
- 24/7 multilingual support (including Vietnamese 🇻🇳 and Japanese 🇯🇵)
- A 100% refund policy if anything goes wrong 🙌
📌 Compare Airalo vs Gohub here →
Next stop?
👉 Common Questions Travelers Ask About Airalo—is it really safe, legit, and worth your money?
Let’s answer all those lingering doubts. 🧐
IV. Common Airalo Questions – Quick & Honest Answers (2025)
Choosing the right eSIM app isn’t just about price—it’s about trust, usability, and real-world reliability. Here’s a no-fluff comparison of what travelers want to know most about Airalo, with a clear side-by-side view of how Gohub App compares.
❓ Traveler Question | 🤔 Airalo Answer | 💡 Gohub Advantage |
---|---|---|
Is Airalo legit? | ✅ Yes. Airalo is a registered company with partnerships in 200+ countries. ⚠️ But reviews mention poor refund handling & limited human support. | ✅ Fully transparent refund policy ✅ 24/7 real human support (no bots) |
Is Airalo safe to use? | ✅ Payments are encrypted. ⚠️ No 2FA; some users report app crashes during activation. | ✅ Secure onboarding + smoother UX ✅ In-app support chat, no crash issues |
Does Airalo work in all countries? | 🌍 Technically yes. ⚠️ Unstable in rural areas and small towns; no control over which carrier you get. | ✅ Region-optimized for Asia ✅ Partners with local top-tier networks |
What happens when my data runs out? | ❌ No auto-top-up ❌ No usage alerts 😐 Manual plan re-purchase required | ✅ Usage alerts before running out ✅ One-tap top-up & plan extensions |
Can I get support in my language? | ❌ Only English ❌ Slow response times during non-SG business hours | ✅ Multilingual support: 🇻🇳 Vietnamese, 🇯🇵 Japanese, 🇵🇭 Filipino, etc. ✅ Live chat available 24/7 |
Is Airalo good for digital nomads or business travelers? | ⚠️ Depends. May work in cities, but lacks flexibility for long-term travel or work. | ✅ Plans tailored for nomads + professionals ✅ Backup eSIMs + hotspot support |
🎯 Bottom Line:
Airalo may be “good enough” for short trips to major cities—but if you need consistency, speed, and real help when you need it, the Gohub App is built for you.
👉 Switch to Gohub eSIM now – trusted by nomads, optimized for Asia. 🌏
V. Airalo App Reviews Across Regions
Real Feedback from Japan, Philippines, and Colombia
While Airalo claims to offer global coverage, real-world performance varies wildly by country. We dug into user reviews, test data, and traveler reports to bring you a region-by-region breakdown—plus how Gohub compares in these key destinations.
🇯🇵 Japan – Airalo eSIM Japan Review
🛰 Network Used: Usually KDDI or SoftBank (undisclosed before purchase)
⚡ Speed: Fast in Tokyo, Osaka; drops in rural towns
📲 Activation: Smooth, but QR-based; beginners may find setup tricky
🗣 Support: English-only, timezone delays
Traveler Feedback:
“Airalo worked well in Tokyo, but I had to restart my phone twice in Kyoto.”
“No idea which carrier I was on. I’d prefer knowing upfront.”
Gohub Advantage in Japan:
✅ Uses Docomo – Japan’s most stable nationwide network
✅ Full Japanese language support
✅ Easier one-tap activation with auto APN setup
🇵🇭 Philippines – Airalo eSIM Philippines Review
🛰 Network Used: Globe or Smart (randomly assigned)
⚡ Speed: Okay in Manila/Cebu, weak on islands (e.g., Siargao, Bohol)
📲 Activation: Takes longer than expected for some users
🗣 Support: No local language, no refund for failed installs
Traveler Feedback:
“Worked in Manila, totally failed in Palawan. Support never replied.”
“Needed to hotspot for my work call and it kept dropping.”
Gohub Advantage in Philippines:
✅ Prioritized routing through Globe’s high-speed network
✅ Filipino language support
✅ 100% refund policy if activation fails
🇨🇴 Colombia – Airalo eSIM Colombia Review
🛰 Network Used: Movistar or Claro
⚡ Speed: Decent in Bogotá & Medellín, unreliable in mountainous areas
📲 Activation: Some users report issues on Samsung/Android 12+
🗣 Support: Delayed responses; no WhatsApp/Telegram chat
Traveler Feedback:
“Good for light browsing, not stable enough for calls or uploading stories.”
“Had to reinstall eSIM profile twice—frustrating when in a hurry.”
Gohub Advantage in Colombia:
✅ Curated eSIMs with better rural routing (based on traveler data)
✅ In-app support that works offline
✅ Live chat + multi-device sync for business travelers
🌏 Summary Table: Airalo vs Gohub by Country
🌐 Country | Airalo Performance | Gohub Advantage |
---|---|---|
🇯🇵 Japan | Good in cities, unknown carrier, limited support | ✅ Uses Docomo, 🇯🇵 language help, simpler install |
🇵🇭 Philippines | Works in cities, unreliable on islands | ✅ Strong island coverage, 🇵🇭 support, refund-friendly |
🇨🇴 Colombia | City-based usability, buggy on Android | ✅ Better mountain/countryside routing, app stability |
📌 Going somewhere remote or off-the-beaten path?
Trust Gohub’s regionally optimized eSIMs built by travelers, for travelers.
VI. Airalo App vs Gohub App: Which One’s Better for Real Travelers?
Both Airalo and Gohub are eSIM apps offering global connectivity—but that’s where the similarity ends.
While Airalo focuses on scale, Gohub focuses on experience: faster support, stronger regional optimization (especially in Asia), and a more traveler-first philosophy.
Here’s the ultimate side-by-side comparison:
⚖️ Feature-by-Feature Comparison
✨ Feature | Airalo App | Gohub App ✅ |
---|---|---|
Free Trial / Promo Offers | ❌ No | ✅ Yes – limited-time trial available |
Vietnamese / Asian Language Support | ❌ English only | ✅ Vietnamese 🇻🇳, Japanese 🇯🇵, Filipino 🇵🇭, more |
Refund Guarantee | ⚠️ Partial, slow process | ✅ 100% refund if not activated |
Regional Optimization | 🌍 Global, not region-focused | 🌏 Tailored for Asia & popular routes |
Activation Simplicity | Moderate; QR required | ✅ One-tap activation, no QR needed |
Customer Support | Email-only, often slow | ✅ 24/7 live chat inside app |
Data Plan Flexibility | Fixed packages only | ✅ Extend or top-up instantly in-app |
Local Carrier Transparency | ❌ Not disclosed upfront | ✅ Know your carrier before buying |
Business Travel Ready (Hotspot/Call Stability) | ⚠️ Inconsistent | ✅ Reliable for calls, Zoom, hotspot use |
Trusted by Digital Nomads? | 🟡 Backup option | ✅ Mainline solution in APAC nomad hubs |
📌 TL;DR: Why Gohub Wins
👉 Still using Airalo just because it’s “the default”? Time to level up.
Download Gohub App and experience better, faster, and more local travel connectivity.
VII. Final Thoughts: Is Airalo Worth It in 2025?
So after all the installs, speed tests, and real traveler reviews…
Is Airalo still a solid choice in 2025?
The Honest Answer: Maybe.
If you’re:
- Traveling short-term in major cities only
- Don’t need local language support
- And don’t mind a few hiccups (or long email threads with support )
…then yes, Airalo can work for basic needs.
✅ But If You’re Looking For More Than “Just OK”…
If you want reliable connectivity, human-centered support, and plans actually tailored to where you’re going—not just dumped in a “global” catalog—
then Gohub App is the clear winner. Here’s why:
Why Travelers Are Switching to Gohub in 2025:
✔️ Better Value: Plans up to 50% cheaper than global brands like Airalo
✔️ Local Optimization: Curated connections with the best local carriers in Asia
✔️ One-Tap Setup: No QR code headaches. Instant install.
✔️ Real Help, 24/7: Multilingual support from people, not robots
✔️ No Risk: 100% refund if it doesn’t activate
“Gohub feels like it was made by travelers who actually understand what we go through on the road.”
– Emily C., digital nomad in Bali
🎯 If your trip is more than just a selfie stop, you deserve more than just “meh” mobile data.
Choose the app designed for real travel, real problems, and real support.
👉 Download Gohub App Now – and get connected to a smoother, smarter adventure.
🥊 Want a full breakdown comparing GoHub vs Airalo beyond just the app?
We compared pricing, coverage, customer support, and more in this complete GoHub vs Airalo comparison.
VIII. FAQ – Real Answers for Curious Travelers
❓Is Airalo a good SIM card app?
Airalo is one of the most well-known SIM card apps, but not always the most reliable. It works best in major cities, but customer service and regional performance vary.
❓What is “eSIM alo”? Is that Airalo?
“eSIM Alo” is a common typo or slang referring to Airalo. But remember: not all eSIMs are created equal. Gohub offers better performance in Asia and real-time local support.
❓What’s “Airalo Drei” and is it available everywhere?
“Airalo Drei” refers to eSIMs in Austria, where Drei is a local carrier. Availability can be limited or unclear until after purchase. Gohub shows which carrier you get before you buy.
❓Is Airalo safe to use with my credit card?
Yes, Airalo uses encrypted payments via Stripe or app stores. However, some users wish there were more payment options and stronger login security (like 2FA).
❓Is Airalo legit? Or is there a better alternative?
Yes, it’s legit — but not always ideal. Many travelers now prefer Gohub for its price, smoother onboarding, and better support when you’re off the beaten path.
Using an iPhone? Apple’s eSIM setup guide walks you through step-by-step.