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How does eSIM work?

Enjoy the convenience and freedom of staying connected without having to worry about the hassle of changing SIM cards.

eSIM supported devices

To use eSIM, your device must be eSIM compatible. Discover if your device is eSIM ready Now!

Instant Purchase

Get connected faster, pick your most suitable data plan and purchase online in only 2 minutes.

Setup with a QR code

Receive your eSIM QR in your email. Setup and use eSIM by scanning QR code!

Why should you choose eSIM from Gohub?

Connect Easily

We offer various options from data only to phone number supported eSIM!.

Refund Guarantee

Experience our hassle-free refund guarantee if your eSIM doesn't work as expected

24/7 Support

We've got your back! We’re here for you anywhere, anytime to support any problems that you encounter.

High Quality

Get fast and reliable internet connection with eSIM from the top mobile network providers!.

Get Back Online Fast: 1-Hour eSIM Replacement for Your Peace of Mind

If there is an issue with your eSIM, Gohub will replace it with a new one or provide a 100% refund.

Learn More

Our 24/7 specialists are here to help you

Wherever you are in the world, our dedicated team is always by your side

Get assistance in just 5 minutes.

Connect with real people, not automated responses.

Request a new eSIM or a refund easily if you face technical issues.

Chosen by business travelers from more than 200 companies worldwide

Frequently Asked Questions

eSIM is the next generation of SIM card technology. It replaces the physical SIM card with a digital eSIM profile that you can download and install directly on your phone. You can click here to check if your devices are in the eSIM supported list.

At Gohub, we offer a 100% refund guarantee. If the eSIM cannot be installed and utilized because of a Gohub-related technical issue, the customer has the right to request a refund or a modification.
 
You can check our troubleshooting guide here or contact Gohub's customer service department via +84 866 440 022 Hotline (or via Zalo/ Whatsapp /Telegram) or Gohub Fanpage for direct support. We are available 24/7 to assist you.

We offer both data only eSIMs and eSIMs with phone number and voice calls to cater all of your needs & preferences.

It depends on your phone model / brand. The best way is to check it online to know if your device support more than 1 eSIM. Or you can check the detail list on our guide here.

Method 1: Quickly check your device model on this list

Important note: Please make sure your phone supports eSIM before purchasing. The information on how to check eSIM-enabled devices is only for your reference. We are not responsible for any errors or outdated information. We will not refund any phones that does not support eSIM, including the below cases:

  • Some physical dual SIM phone models do not support eSIM.
  • The phone is locked to a fixed network operator (subscriber to a long-term carrier contract).
  • Some phone models purchased in certain countries, refer to the table below.
To ensure your phone supports eSIM, you can contact the stores/brands where you bought the devices to check for the correct information.

iPhone

  • iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
  • iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
  • iPhone 13, 13 Pro, 13 Pro Max, 13 Mini
  • iPhone 12, 12 Pro, 12 Pro Max, 12 Mini
  • iPhone 11, 11 Pro, 11 Pro Max
  • iPhone XS, XS Max, XR
  • iPhone SE (2020), iPhone SE (2022)

iPad

  • iPad Air (3rd, 4th Generation)
  • iPad Pro (1st to 5th Generation)
  • iPad Mini (5th, 6th Generation)
  • iPad (7th, 8th, 9th Generation)
  • Apple Watch S3, S4, S5, Apple Watch Nike, Apple Watch Nike+, Apple Watch Hermes, Apple Watch Edition

* Note: Apple devices that do not support eSIM

  • iPhones with 2 physical SIM slots version usually do not support eSIM. Please check your Setting > Cellular (Mobile Data) to make sure there is an option to "Add eSIM".

  • All iPhones bought from China Mainland, Hong Kong and Macao DO NOT support eSIM.

  • Galaxy A54 5G*
  • Galaxy S23
  • Galaxy S23+
  • Galaxy S23 Ultra
  • Galaxy S22 5G
  • Galaxy S22+ 5G
  • Galaxy S22 Ultra 5G
  • Galaxy S21 5G*
  • Galaxy S21+ 5G*
  • Galaxy S21 Ultra 5G*
  • Galaxy S20 5G
  • Galaxy S20
  • Galaxy S20+ 5G
  • Galaxy S20+
  • Galaxy S20 Ultra 5G
  • Galaxy S20 Ultra
  • Galaxy Z Flip
  • Galaxy Z Flip 3 5G
  • Galaxy Z Flip 4 5G
  • Galaxy Z Flip 5 5G
  • Galaxy Fold
  • Galaxy Z Fold 2
  • Galaxy Z Fold 3
  • Galaxy Z Fold 4
  • Galaxy Z Fold 5
  • Galaxy Note 20
  • Galaxy Note 20 5G
  • Galaxy Note 20 Ultra
  • Galaxy Note 20 Ultra 5G

*Note: Samsung devices that not support eSIM:

  • All Samsung S20 FE and S21 FE
  • All Samsung purchased from China, Hong Kong, Macao and Taiwan.
  • S20/S21, Galaxy Z Flip 5G, Note 20 Ultra, Z Fold 2, Galaxy S21 5G, Galaxy S21+ 5G, Galaxy S21 Ultra 5G, S20, Galaxy Z Fold 2, Galaxy Z Fold 5 bought in the USA.
  • Most Samsung Galaxy devices purchased in South Korea do not support eSIMs (except for the Galaxy S23, S23+, S23 Ultra, Z Flip4, Z Fold4, Z Flip5, Z Fold5, and A54 5G).
  • Google Pixel 2 (only devices purchase with Google Fi service), 2 XL
  • Google Pixel 3
  • Google Pixel 3 XL zPixel 3a
  • Google Pixel 3a XL
  • Google Pixel 4, 4a, 4 XL
  • Google Pixel 5, 5a
  • Google Pixel 6, 6a, 6 Pro
  • Google Pixel 7, 7a, 7 Pro
  • Google Pixel 8, 8 Pro
  • Google Pixel Fold

*Note:The following Google devices do not support eSIM:

  • Google Pixel 3 bought in Australia, Japan, Taiwan do not support eSIM, and those purchased with service from US or Canadian carriers other than Sprint and Google Fi DO NOT have eSIM capability
  • Google Pixel 3a bought in Japan and ASEAN countries and with Verizon service.
  • Huawei P40
  • Huawei P40 Pro
  • Huawei Mate 40 Pro
  • Oppo A55s 5G*
  • Oppo Find X3 Pro*
  • Oppo Reno 5A*
  • Oppo Reno6 Pro 5G*
  • Oppo Find X5*
  • Oppo Find X5 Pro*
  • Oppo Find X5 Pro*
  • Sony Xperia 1 V*
  • Sony Xperia 1 IV*
  • Sony Xperia 5 IV*
  • Sony Xperia 10 III Lite*
  • Sony Xperia 10 IV*
  • Sony Xperia 10V*
  • Sony Xperia Ace III*
  • HAMMER Explorer PRO
  • HAMMER Blade 3
  • HAMMER Blade 5G
  • myPhone NOW eSIM
  • Honor Magic5 Pro*
  • Honor Magic4 Pro*
  • Honor 90*
  • Motorola Razr 2019*
  • Motorola Razr 5G*
  • Motorola Razr 40*
  • Motorola Razr 40 Ultra*
  • Motorola Razr+*
  • Motorola Edge+*
  • Motorola Edge 40 Pro*
  • Motorola G52J 5G*
  • Motorola G52J 5G Ⅱ*
  • Motorola G53J 5G*
  • Sharp AQUOS sense4 lite
  • Sharp AQUOS Sense6s
  • AQUOS sense 7
  • AQUOS sense 7plus
  • Sharp AQUOS Wish
  • AQUOS wish 2 SHG08
  • AQUOS wish3
  • AQUOS zero 6
  • Simple Sumaho6
  • Sharp AQUOS R7
  • Sharp AQUOS R8
  • Sharp AQUOS R8 Pro
  • Xperia 1 IV
  • Surface Pro X
  • Xiaomi 12T Pro
  • Xiaomi 13 Pro
  • Xiaomi 13 Lite
  • Xiaomi 13
  • NUU X5
  • Gemini PDA
  • Rakuten Mini
  • Rakuten Big-S
  • Rakuten Big
  • Rakuten Hand
  • Rakuten Hand 5G
  • Fairphone 4
  • DOOGEE V30
  • Acer Swift 3
  • Acer Swift 7
  • Asus Mini Transformer
  • Asus NovaGo
  • Asus Vivobook Flip 14
  • HP Elitebook G5
  • HP Probook G5
  • HP Zbook G5
  • HP Specter Folio 13
  • Lenovo Yoga C630
  • Lenovo Miix 630
  • Lenovo Yoga 520
  • Lenovo Flex 5G

Method 2: Check your phone setting

Check whether your devices support eSIM following these steps.